Mission and vision

The Strategic Development and Quality Unit (Unidad de Desarrollo Estratégico y Calidad, UDEC) encourages, facilitates and administers activities in the strategic development and quality areas for all the faculties, schools, campuses and services of the CEU Cardenal Herrera University (CEU UCH).

Since it was established in 2005-2006, under the initial name of the Technical Unit for Quality, it has sought to support the constant improvement of the University’s study programmes and processes, adherence to national and regional legislation, and coherence with the rest of the European Higher Education Area (EHEA).

At the UDEC, we seek to realize our Rector’s vision and directives, working in close collaboration with the University’s governance bodies, study programme administrators and University services, together with all those who form part of our university community. In this way, we strive to ensure that projects are carried out to a high standard, encouraging a culture of innovation and excellence in education, with the University’s strategic objectives in mind. The ultimate aim is to make CEU UCH an outstanding institution within the European Higher Education Area.

Organization

The Strategic Development and Quality Unit (UDEC) is an administrative department which serves all the University’s faculties, schools, and campuses and it is structured as follows:

Strategic Development and Quality Unit (UDEC)
Carrer Assegadors, 2
46115 Alfara del Patriarca - Valencia

Vice-Rector for Strategic Development and Communication, and General
Secretary

D. José M. Amiguet Esteban

Deputy Vice-Rector for Strategic Development and Communication, and Quality Coordination Officer

D. Francisco Javier Montañez Aguilera

Our Services

The UDEC provides the following services:

  • Design and implementation of the University's Internal Quality Assurance System.
  • Technical support for the different processes of assessment, certification and accreditation at the University, for teaching, research and administration.
  • Technical support and administration of the University’s participation in assessment processes undertaken by Spain’s quality assessment and accreditation agency, ANECA (Agencia Nacional para la Evaluación de la Calidad y Acreditación) and Valencia’s regional quality assurance agency, AVAP (Agència Valenciana d’Avaluació i Prospectiva).
    • Drafting of documentation: tables, indicators, reports, studies, evidence and surveys.
    • Technical assistance and training of members of self-assessment committees.
    • Support and coordination of external assessment committees.
    • Monitoring and coordination of assessment processes.
  • Technical support to the University Statistical Service.
  • Training activities related to quality assurance and the culture of quality in a university context.
  • Monitoring and analysis of European, national and regional higher education policy, taking into consideration the viewpoints of government, specialist agencies, changes in the law and action plans.
  • Promotion of quality and innovation in university administration.
  • Data collection regarding needs and suggestions originating from the university community, responding to contributions and making proposals for improvement to senior management.
  • Technical support to the University’s governance bodies for the launch and development of strategic proposals and the achievement of strategic objectives.

Activity reports

The UDEC is responsible for the continuous improvement of the CEU Cardenal Herrera University’s processes and services. Our ultimate aim is to ensure that the University is a leading higher education institution, with outstanding teaching and efficient and reliable services. The UDEC is open to collaboration with the whole university community – students, lecturers and administrative and service staff. By working as a team, we can achieve continuous improvement.

To view the UDEC’s annual Activity Reports, click on the link below:

View reports

The UDEC works closely with the University Statistical Service in the collation of the appropriate data and the creation of the necessary documentation the service requires, including:

  • Participation in Rankings
  • Creation of records for the Spanish government’s University information system, the Sistema integrado de Información Universitaria (SIIU)
  • Reporting of data to official bodies (INE, CRUE, RedOtri)
  • Administration of the Transparency Portal

The UDEC design and administers satisfaction surveys for different interest groups with regard to the quality of the educational programmes the University provides:

  • Student satisfaction
  • Satisfaction of academic staff
  • Satisfaction of the administrative and service staff
  • Service user satisfaction
  • Graduate satisfaction
  • Employer satisfaction

The UDEC may also be required to undertake research regarding the degree of user satisfaction with the implementation of projects undertaken by the different services, faculties and senior university management.

The University’s awards for innovation, known as the Premios a la Innovac(c)ión, take place on an annual basis and are organized by the Office of the Vice-Rector for Strategic Development and Communication. The aim is to promote innovative initiatives which seek to improve quality in the provision of general services.

Projects submitted

To view the projects that have been submitted in previous years and the minutes of the award meetings, click on the link below.

View report




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Guidelines

  • All members of the university community will be able to make suggestions.
  • The suggestions may be expressed individually or as a team.
  • To make a suggestion you must provide the personal data requested in the corresponding form. Suggestions, which do not meet these requirements, will not be processed.
  • The mailbox can be accessed directly from the website. The mailbox will function through the e-mail, so a reply will be sent to the sender e-mail address.
  • The Strategic Development and Quality Unit will forward the received suggestions to the responsible of the corresponding area weekly.
  • The Strategic Development and Quality Unit will only have the function of a link between the parties, since it has no executive capacity.
  • The mailbox will be public, but not the documentation inserted in it, only the Strategic Development and Quality Unit will have access to it.

Suggestions Box Reports

To view the annual Suggestions Box Reports, click on the link below:

View reports