Guidelines

• All members of the university community and stakeholders can submit suggestions, complaints or messages of thanks.
• Suggestions, complaints or messages of thanks can be expressed individually or on behalf of a team.
• To submit a suggestion, complaint or message of thanks, you must provide the personal data requested in the form, or the submission will not be processed.
• The suggestions mailbox can be accessed directly from the website. It functions via email, meaning that replies will be sent to the user via the specified email address.
• The Strategic Development and Quality Unit will forward the suggestions, complaints or messages of thanks to the corresponding unit or department heads, who will then reply to the user who submitted them.
• The Strategic Development and Quality Unit will only play the role of intermediary and has no decision-making capacity in this respect.
• The suggestions box is open to public submissions, but the identity of the contributors and any content submitted will not be publicly available: only the Strategic Development and Quality Unit will have access to this information.